Frequently Asked Questions

  • What is weeDECOR?

    weeDECOR is a new line of wall decals and wall stickers for nurseries and kids rooms. Our designers have experience at Restoration Hardware, Pottery Barn, Gymboree, Target and other great brands to bring you modern, stylish, high quality children’s wall décor that matches your room. We strive to inspire you to decorate a personal and playful space for your wee one.

  • What are wall decals?

    Wall decals, sometimes called wall stickers, wall graphics, and wall appliqués are a new trend in wall décor. Wall decals are generally made of thin, adhesive vinyl. weeDECOR wall decals are made of fabric and printed and cut on an eco-solvent printer. They are free of phthalates, environmentally safe, and biodegradable over time. Our wall decals look like they are hand painted on your wall like a mural or wall stencil. Our wall decals are removable and repositionable. This means you can remove them without damaging your walls or paint. And, you can move the wall decal to another wall if you choose even after you have used it.
  • How do I contact you?

    You can reach us at help@sanjeev/weedecor or toll free at 1-866-960-9618.
  • How long will your products last on my wall?

    Our products should last up to 3 years depending on how they are handled.
  • Where are you located?

    We are located in Millbrae, CA just outside of San Francisco

  • What are your wall decals made of?

    Our wall decals are made of fabric with an adhesive backing. They are of the highest quality to ensure they can be easily removed and repositioned without damaging walls. Our designs are digitally printed in colors designed to match the most popular brands in children’s home décor such as Pottery Barn Kids, Company Kids, Restoration Hardware Baby & Child, and Target. weeDECOR wall decals can be cleaned with a damp cloth.
  • How do I apply your products?

    Before applying your wall decals, be sure to unroll them (if rolled) and let them lay flat for a few hours. Be sure the decals are at room temperature and that the wall on which they will be applied is dry. Ideally, wait 30 days after painting before applying your wall decals. weeDECOR wall decals are easy to apply. Your wall decals will either come on a backing (like stickers) or sandwiched between one clear piece of paper (called "transfer tape") and one white piece of paper. The transfer tape helps with alignment of designs that involve letters. To apply, you will first peel off the white piece of paper. You will press your wall decal (which is still attached to the clear paper) on your desired location on your wall. You will then peel off the clear paper pulling downward towards the floor. The decal will remain attached to your wall.
  • How do I remove your products?

    Simply peel the decal from your wall using your fingernail or a blunt tool.
  • Are your products reusable?

    Yes. Move them from room to room should you desire.
  • Will your products damage my walls?

    No. Our wall decals are designed to be removed easily and will not leave residue.
  • Can your products be applied to any type of wall?

    Yes. However, while we have tested our wall decals on many surfaces, there are a limitless number of paints, surfaces, and wall coverings currently on the market and new coverings continue to emerge. Therefore, we cannot guarantee that our wall decals will adhere to every surface equally well. Should you find that our wall decals are not adhering well, we have other materials that may work better with your specific wall surface. Please contact us at feedback@weedecor.com if this is the case. Also, note that because our wall decal material is so thin, the grooves of a textured wall will show through. It is similar to the texture you would see if you were applying a coat of paint.
  • Can your products be applied to bathroom walls?

    Yes! However, like most materials of this nature, the decals may not last as long as they would if they were in a less humid environment. Additionally, while we have tested our wall decals on many surfaces, there are a limitless number of paints, surfaces, and wall coverings currently on the market and new coverings continue to emerge. Therefore, we cannot guarantee that our wall decals will adhere to every surface equally well. Should you find that our wall decals are not adhering well, we have other materials that may work better with your specific wall surface. Please contact us at feedback@weedecor.com if this is the case.
  • Can your products be applied to other surfaces?

    Yes - although our products are designed to adhere to flat surfaces as opposed to surfaces with curvature.
  • Do you provide samples?

    Yes! We provide samples of our entire color palette so you can get a sense for the quality of our products. Note that if you order from us, we will reimburse you for your samples making them free.
  • How do I check the status of my shipment?

    Please contact us at orders@weedecor.com.
  • What types of payment methods to you accept?

    We accept all major credit cards.
  • Do you take custom orders?

    Unfortunately, we do not take custom orders at this time. But, we can do custom colors. Should you find a design that does not work with your desired color palette, please contact us at help@weedecor.com or 1-866-960-9618.

  • What is your privacy policy?

    We take your privacy very seriously. Please read our privacy policy for more detail.

  • How is my personal information protected?

    You personally identifiable information will never be shared with or sold to a third party. Please view our privacy policy for more information.
  • What are my shipping options?

    We are excited to offer free shipping and handling on orders above $75. Shipping and handling charges for orders below $75 are $5. Shipping generally takes 2-3 weeks. Should you need your wall decals sooner, please contact us at help@weedecor.com.
  • Do you ship to Canada?

    Yes!
  • Do you ship internationally?

    We do not ship outside of the US or Canada at this time.
  • What is your return policy?

    Should you not be 100% satisfied with our product, we will gladly accept your unused wall decals within 30 days of your receipt of your product.
  • How do I submit designs to your catalog?

    Please contact us at designers@weedecor.com if you would like to be considered for our catalog.
  • Do you sell your product at wholesale?

    Please contact us at wholesale@weedecor.com for more information.