Our return policy
We strive to deliver exquisitely designed wall decals that are of a quality that is second to none. However, if you are not satisfied with our product, please contact us within 30 days in order for us to rectify the situation.
We cannot accept returns from our Wall Letters Collection in the event that you misspell a name. Note that we do send proofs of all personalized products for your approval before printing. If this has happened, please contact us anyway at firstname.lastname@example.org so we can try to find a mutually agreeable solution.
If you need to return another one of our products for any reason, you will be asked to send it to us unused and in its original condition. We will be happy to accommodate your inconvenience in any one of the following ways of your choosing:
- A full refund
- Credit towards future purchases
- A full value exchange
We reserve the right to reject returns and exchanges that do not meet the conditions above.