FAQs

What is weeDECOR?
weeDECOR makes washable labels for modern kids. Stick them on clothing tags, shoes, backpacks, toys, and school supplies. They stay on in the dishwasher, washer, and dryer.

How long do the labels last?
This depends on what type of cleaners you use, but we have labels that have remained on our beach towel tags since 2010.

How do I contact you?
Please email help@weedecor.com.

How long does printing take?
We print weekly. Orders ship from Chicago, Illinois on Mondays and Tuesdays.

How long does shipping take?
We ship via USPS in a standard business envelope. Shipping is free, but does not come with tracking. American orders typically take 3–5 business days to arrive. Canadian orders can take up to 2 weeks, due to customs. If you would like to inquire about additional shipping options, please email.

Where are you located?
We were founded in San Francisco, California in 2010, but recently relocated to Chicago, Illinois.

Do you still make wall stickers?
We no longer print our eco-friendly wall stickers. The price for printing went up, and it was no longer sustainable for us. We still have the designs and may bring them back in the future if it becomes more cost effective.

Do you provide label samples?
Yes! Please email for a sample.

How do I check the status of my shipment?
Please email us at help@weedecor.com with your order number.

What types of payment methods do you accept?
We accept all major credit cards.

Do you accept custom orders?
If you have a color change, please leave that info in the notes box of your shopping bag. We will email you a proof prior to printing. We accept more complicated custom orders on a case-by-case basis, depending on availability. Please email for more info.

What is your privacy policy?
We take your privacy very seriously. Please read our privacy policy for more detail.

How is my personal information protected?
You personally identifiable information will never be shared with or sold to a third party. Please view our privacy policy for more information.

Do you ship to Canada?
Yes!

Do you ship internationally?
We do not ship outside of the US or Canada at this time. However, a customer recently told us about Shipito, which is a company that provides you with a US address and coordinates international shipping for you.

What is your return policy?
We do not accept returns on labels since they are a custom product. However, if we made a mistake on your order, we would like to fix it. Please email if you have questions regarding a return.